We ensure your order reaches you safely and efficiently.

• Processing Time: 1–2 business days
• Delivery Time:
  • Standard (Ground): 3–5 business days
  • 2-Day Air: 2 business days
  • Next Day Air: 1 business day

Once shipped, you’ll receive a confirmation email with tracking details.

Note: Deliveries are made Monday–Friday, and shipping is currently available within the U.S. only.

Shipping Details

• Standard shipping is available, with complimentary delivery for registered members
• Certain products (due to safety regulations) may ship only via ground shipping
• Orders cannot be delivered to PO boxes, APO/FPO addresses, or international locations

Order Changes & Support

• Order cancellations or changes are possible only within a very short window after placing the order
• For any assistance, customer support is available to help you quickly

Track Your Order

Stay updated every step of the way.
Once your order ships, you can easily track it using the link shared via email.

Easy Returns, Guaranteed Satisfaction

Your satisfaction is our priority.

• Return items within 7 days of purchase
• Initiate returns online to receive a complimentary prepaid label
• Pack items securely (preferably in original packaging)

You’ll receive a full refund to your original payment method once your return is processed.

Refund Timeline

• Refunds are processed after inspection
• Please allow up to 30 days for the amount to reflect in your account

Important Return Conditions

• Returns are accepted only for products purchased from the official website
• Items must be returned within the 30-day window
• Products bought from clinics or other retailers must be returned to the original seller
• Exchanges are not available at this time

Our Promise

We combine fast delivery, easy returns, and transparent policies—so you can shop with complete confidence and focus on achieving your best skin.